EXPORTING TO 26+ COUNTRIES · MANUFACTURING SINCE 1989 +86 757 8566 5555 · SALES@JXJMACHINERY.COM EN中文

Machine Tool Spare Parts & After-Sales Service

Parts Come From the Same Floor as the Machine

The real question when you import a machine tool is not what happens on the day it arrives — it is what happens in year three, when a spindle bearing or a feed nut wears out. Because we cast and machine in-house, our answer does not depend on anyone else’s supply chain.

What Ships With It

Every Machine Leaves With Its Paperwork

None of this is an extra. A machine that arrives without its schematic is a machine your electrician cannot commission.

Operation Manual

English operation and maintenance manual covering setup, lubrication points and routine adjustment.

Parameter Sheet

The as-built specification of your specific machine — bore, taper, travels, motor ratings and control version.

Electrical Schematic

Full wiring diagram for the machine as supplied, matched to the voltage and phase you specified.

Standard Tooling

Chuck, centres, wrenches and the standard accessory set for the model. Optional tooling is quoted separately and listed on the invoice.

Export Packing

Fumigated timber case, rust prevention on machined surfaces, and container loading handled in-house.

Test Record

Machines are run and checked before crating. Ask for a video walk-through of your machine before it ships.

Distributor Programme

Represent JXJ in Your Market

We work with machine tool importers and dealers on territory agreements rather than selling around them. Currently expanding in Latin America, Southeast Asia and the Middle East.

Territory
Defined territory agreements. We will not quote a customer inside your territory behind your back — enquiries from it are passed to you.
Dealer Pricing
Tiered pricing by annual volume, with container-load terms. Price list issued after the first commercial discussion.
Demo Machines
Support on a showroom or demo unit for dealers committing to a stocking programme.
Private Label
Your colour scheme, your nameplate, your manual cover — built that way from the start, not re-badged afterwards.
Parts Stock
A recommended fast-moving spare parts kit per model, so your customers are not waiting on a shipment from China for a feed nut.
Technical Support
Direct line to our engineers for your service technicians, not through a sales desk.
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Tell Us About Your Market

Which country, which industries you already sell into, and which machine categories you want to carry. That is enough to start — we will come back with pricing and territory terms.

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FAQ

Questions Buyers Actually Ask

What voltage will the machine be wired for?

Whatever you specify — tell us voltage, phase and frequency at your site before production. Rewiring a machine after it lands is expensive and avoidable, so this is the single most important line in your order.

Can I get parts in five years?

Yes. The parts are made from our own drawings on our own machines, so availability does not depend on a component supplier still being in business. Quote the machine serial number when you order.

Do you sell direct into markets that already have a dealer?

No. Where we have a territory agreement, enquiries from that territory are forwarded to the dealer. If there is no dealer yet, we will quote you directly.

Can you match a competitor’s model?

Send the competitor’s specification sheet. We will tell you honestly which of our machines is equivalent, where ours is better, and where it is not — that last part is why the comparison is worth asking for.

What are your payment and shipping terms?

T/T with a 30% deposit against the order and the balance before shipment. Quotations can be issued FOB — tell us your destination port with the enquiry. Export packing, rust prevention and container loading are handled in-house either way.

How long from order to shipment?

About 20 days for a CNC lathe. Milling machines and conventional lathes are usually in stock, but an export machine is wired for your supply before it ships, so allow 15 to 20 days. A configuration far from our standard build takes longer — say so at enquiry stage if the date is critical and we will confirm a window with the quotation.

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